A bank has announced it will stop offering cash to people with disabilities.
Key points:The National Cooperative Bank (NCB) said it would no longer accept cash from those with a disabilityNational Cooperative Bank says it would stop offering people with a Disability the opportunity to use their credit card to payFor the past 10 years, NCB has been helping people with different disabilities pay their bills, including people with mental health issues, addiction and substance abuse problems, and people with physical disabilities.
The bank said people with an “intellectual disability”, including autism, dementia and Alzheimer’s, would be able to access their accounts.
“To date, the NCB, through our voluntary co-ordination with its bank partner the Reserve Bank of Australia (RBA), has received over $300 million in deposits from individuals with a range of disabilities,” NCB said in a statement.
“It is an extraordinary privilege to be able help these people access their money.”
As a bank, we are committed to helping those with financial need.”NCB said the bank was working to find a way for people with disability to access the bank’s services and to help the bank make payments to its customers, who were its customers.”
We are continuing to work with the Reserve to address the financial needs of our customers, including providing more information to them about the availability of bank branches and to improve our relationship with the banks,” the bank said.
It said it had increased the size of its network of bank branch branches to cover the full range of its clients’ financial needs.”
The bank is committed to supporting those with disability with the same service and support that we would offer any other customer.
“Read moreIt said the NCBs first bank branch was opened in July 2018 and the bank had an average of 50 people with intellectual disabilities and mental health conditions who used it each week.”
In 2016, the bank received approximately $50 million in cash withdrawals from these individuals,” the NCBS said.”
This cash has helped pay for our daily operations, as well as to meet the costs of operating and supporting our branches.
“It said those with an intellectual disability and other financial needs would be better served by banking through a bank that did not require them to use cash.”
With the help of a bank which is able to provide more services than other banks, and at the same time provides more accessibility for its customers and staff, the financial benefit is enormous,” the statement said.
The NCBS has about 1,400 branches across Australia.
Topics:business-economics-and-finance,people,financial-instutions,bankers-and‑monitors,bank-offices-and.corporations,banker-general,australiaFirst posted January 01, 2019 12:02:58Contact Karen BunnContact Sarah Stoddart